Terms and Conditions

Your Satisfaction

Returns Policy

General: I want you to be happy with your purchase, you have 7 days, from receipt, to notify me if you wish to cancel your order or exchange an item.  You are responsible for postage incurred for returned items.

Exceptions: Unless faulty, the following types of items are non-refundable: Earrings, items that are personalised, bespoke or made-to-order to your specific requirements.

Refunds:  items will be refunded or exchanged postage charges will not be refunded, and exchanged items will incur additional postage charges unless item was faulty.

Postage and Packaging

Postage

All orders are send first class, recorded delivery.  Postage is indicated on the item, in general smaller items are £1.80 and larger parcels around £4.00.  Please note that when Royal Mail increased their prices this year, I held the postage at the same rate with no increase for customers of annbcrafts, I will continue to absorb the increase for as long as I can.

Collection and Delivery

I can deliver locally or you can collect by appointment if this is more convenient for you.

 

Pricing Policy

Prices will vary according to the materials used, I use both gemstones and glass beads so it is difficult to give a specific price per item here, but the following should act as a guide.  Please bear in mind that some materials are very expensive and items made with these could be significantly more.  If there is something you like and have a specific budget in mind then do contact me as we may be able to change the materials used to suit your requirements.

 

Earrings £5.00 – £10.00+

Necklaces £14.00 – £38.00+

Necklace sets £16.00 – £40.00+

Bracelets £10.00 – £20.00+

Bookmarks £5.00 – £10.00+

Bag Charms £5.00 – £8.00+

Cufflinks £9.00 – £20.00+

 

Please send me a facebook message or contact me using the details below, if you have any queries.  I will be happy to assist in anyway I can.

 

email:  ann@annbcrafts.co.uk

Use the contact form at http://www.annbcrafts.co.uk/Contact-Me.html